Hiring a cleaner isn’t just about finding the lowest price—it’s about protecting your home, your belongings, and your peace of mind.

Whether you’re considering a solo cleaner or a professional cleaning company, asking the right questions upfront can save you from stress, unexpected costs, and uncomfortable situations later. At Cornerstone Cleaning, we believe an informed client is a confident client—and confidence starts with transparency.

Here are the must-ask questions before hiring any residential or commercial cleaning service.

Are They Fully Insured?

Ask if the cleaner or company carries liability insurance. This protects your home in case of accidental damage during a cleaning. If they can’t provide proof, that’s a red flag.

At Cornerstone Cleaning, we’re fully insured so your space is always protected.

Are They Bonded?

Bonding protects you in the unlikely event of theft. While it’s uncomfortable to think about, it’s an important safeguard—especially when someone has access to your home or business.

Do They Carry Workers’ Compensation?

Even if a cleaner is self-employed, workers’ compensation matters. Without it, you could be held responsible if they’re injured while cleaning your property.

This is one of the most overlooked questions—and one of the most important.

Are They Properly Licensed?

Depending on your state, county, or city, cleaners may be required to hold a business license. A licensed cleaning company shows professionalism, accountability, and compliance with local regulations.

What Do Their Google Reviews Say?

Don’t just look at the star rating—read the reviews. Look for mentions of:

• • Consistency

  • Communication

  • Reliability

  • Trustworthiness

Recent, detailed reviews are a strong indicator of a reputable cleaning company.

Do They Provide Their Own Supplies and Equipment?

Ask whether supplies are included and if they offer eco-friendly or allergen-sensitive options if needed. This is especially important for families with kids, pets, or sensitivities.

What Is Their Cancellation or Rescheduling Policy?

Life happens. A professional cleaning company should have clear, fair policies that respect both your time and theirs—no surprises.

How Are Cleaners Screened or Background Checked?

If a company sends team members into your home, ask how they’re vetted. Background checks and proper screening are essential for safety and peace of mind.

Can They Provide References or Long-Term Clients?

Longevity matters. Cleaners who maintain long-term client relationships tend to deliver consistent, dependable service.

Why This Matters

A great price is nice—but peace of mind is priceless.

Taking a few minutes to ask these questions helps ensure you feel safe, respected, and confident in the care of your space. A professional cleaning company should welcome these questions—not avoid them.

At Cornerstone Cleaning, we’re proud to meet (and exceed) these standards for every client we serve.

Get a No-Obligation Cleaning Quote

Ready to work with a cleaning company that prioritizes trust, transparency, and quality?

👉 Get your free, no-obligation quote here:
https://www.cornerstonecleaningco.com/online-estimator/